American Hospital Dubai, part of Mohamed & Obaid Al Mulla Group, has selected Oracle Cloud Applications and Cerner, a Gold Level member of Oracle Partner Network (OPN), for a major digital transformation. The initiative is aimed at reducing cost, optimising physician performance, driving better inventory management, avoiding losses to over or understocking, and hiring and retaining the best talent.
As per the agreement, Cerner will deliver a new health IT platform – an electronic health record (EHR) to improve the safety, quality, and healthcare experience for patients and caregivers. In addition, Oracle will provide the digital business platform and Oracle Enterprise Resource Planning (ERP) Cloud to enhance productivity, reduce costs, and improve controls. Both solutions will integrate hospital business and clinical operations to improve efficiency and business decision-making based on real-time data.
The new EHR and ERP platforms will provide American Hospital Dubai with the ability to truly automate its end-to-end clinical and business processes. The implementation of these industry-leading solutions will enable the hospital to deliver a seamless patient journey, drive efficiency, and provide high quality, affordable care. In addition, the wealth of data collected will be used to report and improve patient outcomes, which ultimately will help optimise clinical and business performance across the entire organization.
Sherif Beshara, chief executive officer of Mohamed & Obaid Al Mulla Group, said: “Medical well-being is integral for the progress of our nation and its people, and we are consistently seeking intelligent methods to improve quality of care and to enhance the patients’ experience. Our partnership with Cerner and Oracle significantly improves our clinical and non-clinical services and further positions American Hospital as a beacon of medical service excellence and expertise in the region and beyond.”
American Hospital Dubai will also implement Oracle Human Capital Management (HCM) Cloud to further equip its 1,200 employees with the tools they need for the digital healthcare era. This initiative will help American Hospital retain and hire the best talent, initiate training programs, and ensure enhanced employee satisfaction.
“The Oracle Cloud Applications implementation is aimed at automating American Hospital’s core processes to provide a single source of truth with better budgeting and planning tools for the hospital’s leadership – as well as increasing employee satisfaction and reducing turnover,” said Rahul Misra, vice president – business applications, Lower Gulf, Oracle. “American Hospital is a true pioneer and with this transformation, the healthcare provider is preparing for its next growth phase and continued delivery of excellent patient care.”
Alaa Adel, managing director, Cerner Middle East & Africa, said, “We are excited to work collaboratively with American Hospital to roll out a network wide EHR that will create a patient-centric health care delivery system and engage individuals in a culture of proactive health management. “During the time of COVID-19 pandemic, the role of technology becomes even more prominent. With Cerner’s innovative solutions, American Hospital will not only further enhance its response to the global crisis, but more importantly be well-equipped with cutting-edge technologies to thrive in the new era of post-pandemic healthcare.”
Patient Experience
Chief Arthur Mbanefo, 91 years old, former ambassador to the UN and Representative of Nigeria, thanks the American Hospital Dubai for the excellent medical treatment and personalized care he received.
